Customer Service
We're here to help
Our friendly, UK based, customer service team are ready and waiting to help. If you have any questions regarding any of the products we sell, or if you just aren't sure which photography kit is right for you, get in touch, and we'll be happy to help.
Get In Touch |
Telephone | Live Chat | ||
Monday - Friday |
9:30am - 5pm | 8:30am - 6pm | 9:30am - 5:30pm |
Saturday - Sunday | Closed | Closed | Closed |
Black Friday 29th Nov | 8:30am - 7:30pm | 8am-8pm | 8:30am - 7:30pm |
Saturday 30th Nov | 10:30am - 3:30pm | 10am-4pm | 10:30am - 3:30pm |
Sunday 1st Dec | 10:30am - 3:30pm | 10am-4pm | 10:30am - 3:30pm |
Cyber Monday 2nd Dec | 8:30am - 7:30pm | 8am-8pm | 8:30am - 7:30pm |
Placing an Order |
If you need to speak to a product expert before placing an order please use one of the below contact methods.
Business & Large orders |
If you are looking to place an order for a business or school please email us using the button below and one of our dedicated sales experts will be happy to help.
Price Match Promise |
Order Updates |
Tracking your order
If you have received a tracking number and your order has not been succesfully delivered then contact us with your tracking number as soon as possible.
Order query
If you are looking to find out further details regarding your order, the quickest way to get in touch is using our live chat.
Please remember to quote your order number when contacting us.
Frequently asked questions |
Most answers can be found here in our FAQ's, however if you still need help with something else please get in touch using one of the below contact methods.
Trade-in |
It’s quick and easy to trade-in online and using our free, insured courier service, you won’t even need to leave your home. Click here to get a quote.
Contact us via Social Media |
Sign up for our latest news and offers
Receive the best offers right to your inbox by signing up to our newsletter
Thank You